Microsoft Rewards Users Report Issues with Outlook Email Task

Microsoft Rewards users have encountered issues with the task requiring them to “Read 3 messages on Outlook,” as reports indicate that the tracking feature is malfunctioning. Users on the r/MicrosoftRewards subreddit have expressed frustration, stating that the task does not register completed actions, leaving the counter stuck at 0/3 even after reading emails as usual. This problem arises at a particularly inconvenient time, as success in this task is often linked to maintaining puzzle-piece streaks within the rewards program.

The discussion on the subreddit has highlighted recurring issues with the “Read 3 emails” task. In a post dated October 2025, users reported similar problems, with many stating that their email activity was not being counted despite attempts to engage with the platform early in the day. Earlier, in April 2025, a thread featured users experiencing the same 0/3 issue, prompting several to share tips on ensuring their emails registered correctly.

Many users have experimented with various troubleshooting techniques, ranging from marking emails as read to using different apps and browsers. A notable account from May 2025 mentioned a user in the US on an Android device who spent hours trying to resolve the issue without success. A common point of contention among users is that the task may be limited to specific platforms, such as Outlook.com on mobile browsers, which complicates the situation further.

Currently, there has been no official acknowledgment from Microsoft regarding these ongoing issues, and complaints continue to arise from affected users. Many have advised taking screenshots of the problem and filing a support request to Microsoft Rewards, especially for those whose streaks may be at risk due to this malfunction.

As the situation develops, any updates from Microsoft or if the task begins to function correctly again will be reported. For now, users are left to navigate this frustrating challenge within the Microsoft Rewards program.