1 July, 2025
cybercriminals-target-aviation-industry-fbi-warns-of-new-threat

WASHINGTON, D.C. – In a concerning development, the FBI has issued a warning about a notorious hacker group, Scattered Spider, targeting the aviation industry through sophisticated cyberattacks.

Immediate Impact

The FBI’s alert highlights the growing threat posed by Scattered Spider, a cybercriminal group known for its audacious attacks on major corporations. The group has now set its sights on the U.S. airline industry, employing deceptive tactics to infiltrate IT systems.

Key Details Emerge

According to the FBI, Scattered Spider uses social engineering techniques to impersonate employees or contractors, tricking IT help desks into granting unauthorized access. These methods often involve bypassing multi-factor authentication (MFA) by adding unauthorized devices to compromised accounts.

“These actors rely on social engineering techniques, often impersonating employees or contractors to deceive IT help desks into granting access,” the FBI stated.

The group is particularly focused on large corporations and their third-party IT providers, putting the entire airline ecosystem, including trusted vendors and contractors, at risk.

Industry Response

Charles Carmakal, Chief Technology Officer at Google’s Mandiant, confirmed the threat, stating on LinkedIn that the firm is “aware of multiple incidents in the airline and transportation sector which resemble the operations of UNC3944 or Scattered Spider.”

He urged the industry to “tighten up their help desk identity verification processes” to prevent unauthorized access and protect sensitive data.

By the Numbers

  • Scattered Spider gained notoriety in 2023 for hacking MGM Resorts and Caesars Entertainment.
  • These attacks occurred within a week of each other, showcasing the group’s rapid operational capabilities.

Background Context

Scattered Spider’s tactics are not new but have evolved to exploit vulnerabilities in the aviation sector. The group’s previous successes have emboldened them to expand their reach, posing a significant threat to critical infrastructure.

Expert Analysis

Sam Rubin, Senior Vice President of Consulting and Threat Intelligence for Unit 42, emphasized the need for heightened vigilance against sophisticated social engineering attacks. “Organizations should be on high alert for suspicious MFA reset requests,” he advised on LinkedIn.

Regional Implications

Recent cybersecurity incidents at Canada’s WestJet and Hawaiian Airlines underscore the widespread nature of the threat. Both airlines have reported cybersecurity events affecting their IT systems, although flight operations remain unaffected.

“We continue to safely operate our full flight schedule, and guest travel is not impacted,” Hawaiian Airlines assured in a press release.

What Comes Next

The aviation industry is now under pressure to bolster its cybersecurity measures. Experts recommend immediate action to strengthen identity verification processes and safeguard against potential breaches.

The FBI’s warning serves as a stark reminder of the vulnerabilities faced by critical sectors. As investigations continue, the industry must remain vigilant to protect against evolving cyber threats.