Technology

Users Cite Ongoing Issues with Microsoft Store Despite Improvements

Users Cite Ongoing Issues with Microsoft Store Despite Improvements
Editorial
  • PublishedNovember 14, 2025

The Microsoft Store, initially launched in 2012 as the Windows Store, has made significant strides in user experience and app availability, particularly following the launch of Windows 11. Despite enhancements such as a more user-friendly interface and an expanded app database, many users continue to encounter persistent issues that affect its reliability. This has led some to prefer downloading applications directly from developers’ websites rather than using the store.

Frequent Errors Deter Users

For those who regularly install applications from the Microsoft Store, encountering errors is not uncommon. Users often report issues with loading the store or difficulties downloading and updating apps. These problems are frequently attributed to corrupted cache, system file issues, or operating system misconfigurations. While clearing the cache may resolve some errors, others require advanced troubleshooting that can be time-consuming.

Frequent errors detract from the overall user experience, leading to frustration. As one user noted, “No one really minds an occasional glitch, but when it starts happening too frequently, the entire experience goes downhill.” Many users expect a dependable platform, especially when using it extensively for software installations. Comparatively, other app stores like Steam, the Apple App Store, and Google Play tend to offer a more stable experience, raising questions about Microsoft’s ability to match these standards.

Limited App Availability Remains a Concern

Although the Microsoft Store has broadened its selection of applications, it still falls short in offering popular software. For instance, applications like PicPick, a widely used tool for capturing and annotating screenshots, are not available in the store. Users seeking alternatives like ShareX find them lacking in features compared to their preferred choices. Similar issues arise with software such as DaVinci Resolve, which is absent from the Microsoft Store. Instead, users find irrelevant search results that often lead to untrustworthy applications.

Moreover, the process of obtaining updates can be cumbersome. Developers frequently release new versions on their official websites before they appear in the Microsoft Store. Additionally, users must log in with a Microsoft account to access certain apps, a requirement that raises privacy concerns for many. This mandatory linkage detracts from the user experience, especially for those who are wary of data collection practices.

Performance Issues Continue to Afflict Users

Performance remains a significant hurdle for the Microsoft Store. Users often experience delays when loading the store or navigating between sections. Although the user interface has been designed for accessibility, the persistent lag can be frustrating. As one user expressed, “If the team couldn’t optimize it for performance even after a decade, I am bound to look for alternatives.”

Despite its potential, the Microsoft Store’s current performance and stability issues undermine its viability as a primary app source. Many users are tempted to download software directly from developers’ websites, which often provide a more efficient experience.

In conclusion, while the Microsoft Store has improved since its inception, numerous issues persist that hinder its overall functionality. Users are calling for Microsoft to prioritize resolving performance and stability problems rather than focusing on integrating new features. Until these concerns are addressed, many will likely continue to seek alternatives for their software needs.

Editorial
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