Update Your Starlink Dish Before November 17 or Lose Connectivity
Starlink users with outdated hardware face a critical deadline to update their devices. According to a recent support document from SpaceX, Starlink dishes that have not been utilized since early 2024 must receive a software update by November 17, 2025, or they will become permanently inoperable.
The update affects devices running the 2024.05.0 firmware. Users must activate their dishes and ensure they have a clear view of the sky to download this essential update. Those who fail to do so risk losing internet connectivity. Additionally, devices operating on the 2024.12.26 firmware will also experience service disruptions if not updated by the same date. Connectivity can be restored after completing the update.
Simple Steps to Update Your Device
Updating your Starlink dish is straightforward. Users must follow a simple three-step process:
- Take the Starlink dish outside and power it on.
- Position it to have a reasonably clear view of the sky; a perfectly unobstructed view is not necessary for the update.
- Use the Starlink app to monitor the progress of the update, which typically takes between 15 to 30 minutes to complete.
Importantly, an active subscription is not required to download the update, and there are no associated charges.
Checking Firmware Version
For those uncertain about their firmware version, the Starlink app can provide this information. Users should power on their dish, access the app, tap the Advanced button, and locate the software version in the App section.
According to SpaceX, customers running older firmware should have received an email titled “Action Required: Update Software.” Those who have received this notification are urged to take immediate action. If you possess a Starlink dish that has been inactive, it may be prudent to activate it and verify its status to avoid potential issues.
With the deadline approaching, users are encouraged to act quickly. Updating now ensures continued connectivity and prevents any disruptions to service after November 17.
