Major AWS Outage Disrupts Services Nationwide, Affects Central Valley

URGENT UPDATE: A significant outage of Amazon Web Services (AWS) has caused widespread disruptions across the United States, impacting numerous businesses and services, including those in the Central Valley. The outage began at 3:11 a.m. Eastern Time on October 20, 2023, and has affected major platforms like InstaCart, Lyft, Hulu, Prime Video, and social media sites including Snapchat and Reddit.
As of this morning, AWS announced that the issue has been “fully mitigated,” but users are still experiencing delays. In a statement released at 11:43 a.m. ET, AWS explained that the outage was due to an internal subsystem failure, not a cyberattack. However, the impact has been felt deeply across various sectors.
Local businesses in the Central Valley reported significant disruptions. Tamera Trindade, an attorney with offices in Redding and Fresno, noted on X that services from MyCaseInc, a legal software provider, were down as of 9:20 a.m.. Similarly, Fresno Housing confirmed a temporary outage affecting their systems, including Voyager and RentCafe, impacting residents and landlords alike.
“Please know our team is monitoring the situation closely,” the organization posted on Facebook, highlighting the urgency of the situation for its users.
The outage has also disrupted educational services, with reports of online school platforms being inaccessible. As of 10 a.m., some applications began to come back online, but AWS warned that errors were still prevalent as efforts to restore full connectivity continued.
The ripple effects of this outage extended to air travel as well, with airlines like Delta and United experiencing issues with flight check-ins. Travelers faced confusion, although Fresno-Yosemite International Airport reported no delays related to the AWS outage.
This incident marks one of the most significant outages since July 2024, when a glitch in CrowdStrike services caused major disruptions across various sectors, including media and payments.
As the situation develops, businesses and consumers alike are urged to stay updated on service restorations from AWS and the platforms affected. The urgency of this situation cannot be overstated, as it continues to impact daily operations for countless individuals and organizations across the nation.
Stay tuned for further updates on this developing story.