Southwest Airlines Alters Seating Policy for Plus-Size Passengers

Southwest Airlines is set to implement a new seating policy that will affect plus-size passengers beginning on January 27, 2026. Under the updated rules, passengers who occupy space in the adjacent seat will be required to purchase an additional ticket. This change marks a significant shift from the current policy, which allows travelers to buy an extra seat in advance and receive a refund or request an extra seat at no cost at the airport.

The revised policy stipulates that the second seat will be nonrefundable unless the flight departs with at least one available seat and both tickets are purchased within the same fare class. This alteration has generated concern among many plus-size travelers who have previously favored Southwest for its accommodating seating options.

Southwest Airlines has been undergoing a series of changes recently, including the termination of its open seating policy and the introduction of checked baggage fees. These modifications reflect the airline’s ongoing efforts to streamline operations and enhance revenue, though they have drawn mixed reactions from customers.

The airline’s decision to enforce a stricter seating policy appears to be a response to increasing operational challenges and the need to optimize available seating on flights. However, the impact on customer loyalty remains to be seen, especially among those who appreciated the airline’s earlier approach to inclusivity.

As the implementation date approaches, many passengers will be closely monitoring how these changes unfold and their potential effects on travel experiences. The airline’s ability to balance operational efficiency with customer satisfaction will be crucial in navigating this new policy landscape.